Return Policy
Return Policy Text
90-Day Risk-Free Return Policy
At Alien Space Saver, we want to ensure you're happy with your tool organizers. We stand by the quality and durability of our products, which is why we offer a 90-day risk-free return policy.
How to Return If you're not completely satisfied with your product, please contact us using the form below to set up your return. Once your return request is received, we will email you instructions on how to proceed with your return.
Refund Process After we receive your package, we will inspect it for damages. Upon completing the inspection, we will issue a refund for the original purchase price. This process typically takes 3-5 business days after we receive the product. Please allow an additional 2-4 days for the refund to appear on your payment method.
International Returns International returns are not accepted for any reason.
Gifts If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, an online store credit will be issued to you.
If the item wasn’t marked as a gift when purchased, or if the gift giver had the order shipped to themselves to give to you later, we will send a credit to the gift giver, who will then be notified of your return. Credits have no cash value and can only be used on AlienSpaceSaver.com.
Important Notes Returned products will become ineligible for a refund if they are not shipped back in their original condition and packaging. Refunds will not be issued for products that have been damaged, altered, or abused.
For any further questions or to initiate a return, please contact our customer service team through the provided form.